Vehicle or Machinery

What To Do After A Fire – Vehicle or Machinery

Make sure you, your family and pets are safe.

Prevent unauthorized access to your vehicle or machine (this may be difficult as there may be no natural barriers e.g. the fire occurred on a road or in a carpark)

Report the fire to your Insurance Company (don’t worry if you don’t have a copy of your policy or any other insurance documentation. Your insurance company will have their own records).

If you lease or rent the vehicle or machine report the matter to the owner or leasing company

Listen to and act on the advice given to you for your Insurance Company

Don’t enter or re-enter the vehicle or machine in an attempt to rescue personal items (the time to do that safely will come later) Fire damaged vehicles and machines are not safe places to be.

Make yourself available to Insurance Company representatives. Insurers may appoint an Insurance Assessor, a Factual Investigator and or a Forensic Fire Investigator (this is normal procedure for most large loss fires) Those appointed to assist with the claims process may organize removal of the vehicle or machine.

Talk to your family and friends about your experience. Fires are frightening, you may experience a range of emotions. Seek professional help if necessary.

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